Terms & Conditions
The Web Showroom – Terms and Conditions
Please read through our Terms and Conditions, we ask that you do not use our website or service until you have familiarised yourself with them. If you are using or have used our service it is understood that you have agreed to the terms set forth on this page. When we say “We” “The Web Showroom” “Web Showroom” “TWS”, “US” and “our service” we are referring to The Web Showroom Pty Ltd and its respective products and services. References to “you” “your” “customer” “client” and the like, refer to you, and your agents. These Terms and Conditions can change at any time. It is important that you check back here regularly. Your continued use of this website implies acceptance of any subsequent revisions.
Our Billing Procedure
You will be billed once a month when using our service. We bill on the first of the month for that month's monthly subscription fee. You will be billed retrospectively for any additional services that you use during a given month. Your first month will be billed on a pro-rata basis dependent on the number of days left in the month.
Design Deposit
We take a 25% deposit upon submission of a design brief. This is charged to your credit card prior to our Design Team beginning work on your website. The final 75% is payable as soon as you activate your website. Once you have activated your website all of these funds are non-refundable. By activating your website you are acknowledging your satisfaction with the design and technology we have provided to you for your website.
Money back Guarantee
We offer a money-back guarantee on the 25% design deposit taken on each website package. However, the following conditions apply:
- The guarantee only relates to the website design that we offer you.
- If you are not satisfied with the website design you must allow our design team at least 3 rounds of changes to rectify your design proposal. This will be based on the changes that you clearly provide to The Web Showroom in written form.
- The guarantee is not payable for other causes, including, but not limited to; changes in your circumstances, changes in functionality requirements from when you submitted your website brief, change of website developer and other, non-design related matters.
12 Month Obligation If you purchase a Silver website package, your website must remain active and you a full-paying customer of The Web Showroom for 12 months.
Payment in Advance
You are billed for the month in advance. If you cancel your service, you will not be billed again. However, you will not be eligible for a refund or partial refund for the previous payment, regardless of how much of the current month you have used.
7 Day Trial
All of our websites come with a 7 day obligation free trial. In this time you have almost complete access to our service. You will be able to activate / deactivate our additional options totally obligation free. Some functions such as actually sending a broadcast email and selling via an online store will be suppressed until you have activated your website. At the end of this trial you can leave with no obligation owing to us. Or you can choose to commence payment and continue using our service.
Our Refund Policy
If you are not happy with your website then you can cancel your service immediately. From the time you receive your cancellation confirmation you will no longer be billed by The Web Showroom. No retrospective cancellation is possible. You are billed monthly, for the month in advance for your monthly subscription. No refunds or partial refunds are available for unused portions of the month.
The Images On Your Websites
If we use stock imagery on your website you do not own these images, ownership is retained by the image rights owner. Such images can therefore not be used or re-used for any other purpose and can only be used as they were placed onto your website by us. Any editing of the dimensions in which they appear may contravene their usage rights. Do not copy the images and use them in other promotional materials. If you are looking to own the images on your website or use them for another purpose then please contact us and we will endeavor to put you in contact with the image rights owner.
This of course, does not apply to images that you own and provide to us for use on your website.
Our Intellectual Property
The system that runs your website remains the property of The Web Showroom at all times. The coding, programming and intellectual property that creates your website is owned by The Web Showroom. In purchasing a website package with us you own the style, design and graphic design of the website. You also own all of the content that you place onto your website. The content, style and design on your website will be made available to you if you elect to leave The Web Showroom.
Website Content
Websites from The Web Showroom can not be used to disseminate, communicate, store or transmit:
- content sexually-explicit in nature;
- information that contains virus’, worms or malicious elements;
- Copyright infringing data;
- trade secret protected data;
- data that infringes on any intellectual property, publicity rights or privacy rights;
- is defamatory, harassing or threatening;
- relates to illegal business operations or schemes;
- contains deliberately misleading, incomplete or deceptive content; or
- is deemed inappropriate by The Web Showroom
Your Privacy
Your privacy is important to us. We dislike SPAM as well. We will never sell, lease or distribute your contact details to any 3rd party. We will only reveal data pertaining to your account if compelled to do so by law.
Use Of Our Email Facility
If you choose to use our email newsletter facility you must abide by the relevant electronic messaging laws of all relevant jurisdictions. Do not use the email facility for the purpose of spam. Only send emails to addresses that have requested to receive information from you. We will not be responsible for the emails and any electronic correspondence sent from our system by you. We will fully co-operate with relevant legal authorities requiring information about the efforts of spammers.
Fair Use Policy
We employ a fair use policy to our websites. If we believe, for any reason, that you are not behaving in a manner expected of a The Web Showroom customer then we reserve the right to terminate your account – effective immediately.
Our Website
You may display our website on an internet access device, and occasionally, and only in circumstances that constitute "fair use" under applicable copyright law, print copies of insubstantial portions of our website. You may not modify our website, or any portion of it, except with the express written consent of The Web Showroom.
Accessibility
We make efforts to ensure that our website, Mission Control and all of our services are online 24x7 every day of the year. However, this will not always be the case. There are times when our website will be down, sometimes for things that we can’t control and others that we can. When our service is offline we will do our best to get it online as soon as possible We will not be held responsible for damage, events or losses directly or indirectly related to our website being offline.
Online
We endeavor to provide at least 99% uptime on all of our hosting. If in a given month, we do not reach this target, we will not offer compensation. We offer hosting for free (included in the price of our service) and do our best to keep our sites online but can not be held responsible when websites are offline.
Liability
We will not be held liable for any action or inaction relating to our service. We offer a unique service at highly competitive rates. We believe that our system is highly secure from the actions of hackers, viruses and other problems on the internet but can make no guarantees. It is up to you to back-up and ensure the integrity of your data offline. If your website is offline then please contact us and we will try to fix the problem as soon as possible. We will not be liable for loss of sales, leads or reputation from using our service.
Jurisdiction
This website is governed by the laws of the state of New South Wales, Australia. Any dispute arising from the use of this website will be settled in this jurisdiction.