We Look After Your Ongoing Support Needs Now And In The Future

We understand that effectively developing a website is not the only thing needed for a website project to be considered a success. We also understand that web design can be a complex and technical business and that the more we take care of any web design questions, the happier our clients are. With this in mind we have put together a number of processes and solutions that we believe make our approach to the ongoing nature of website ownership second to none.

The Web Showroom and Ongoing Support and Maintenance

Our Content Management System (CMS)

Using our Content Management System our clients are able to quickly make unlimited content changes to their website without requiring any assistance from us. We are constantly adding to our CMS to ensure it remains the best way to power an Australian website. For more information about our CMS click here.

Account Management

During business hours our clients can make use of our dedicated Account Managers. In addition to providing critical support and guidance whilst your website is being designed, Account Managers remain the central point of contact at all times. They are able to resolve issues, co-ordinate additional work and assist our clients with their ongoing website related enquiries.

Best SEO Company

We like to remain humble, but there is a reason we are recognised as the best SEO company in Australia. Aside, from our ongoing support in relationship to existing web design requirements, The Web Showroom also provides assistance on steps to take in order to improve search rankings. Many clients are happily surprised when they find out how effective SEO can boost their profits.

Technical Support

We offer 7 day technical support to our customers via both email and online chat. This is a valuable resource while making changes to your site. In addition to this real-time support we provide our customers with access to our extensive online documentation area.

Domain Names and Email Management

We offer a domain management service which allows our customers to rest easy in the knowledge that their desired domain names are secure and managed professionally. In addition to this we offer world-class business email solutions to all of our customers including virus and spam filtering.

Secure and Reliable Hosting

All of our customers enjoy fast and reliable Australian based hosting. Using our dedicated network located within one of Australia's best datacenters we are able to offer impressive uptime agreements. Our customers can rest easy in the knowledge that the reliability, security and speed of our hosting environment is managed centrally. For more information about our hosting please click here.

Want to Learn More About Our Ongoing Support?

If you would like to have a chat with us about our ongoing support or any other aspect of our offering please call us on 1800 981 442 or leave your details on any page of our website.